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Member Stories

Real Members. Real Results.

What Our Members Are Saying

From refinancing savings to credit card consolidations β€” here's how Pioneer has made a difference for families across Appalachia.

$5,000+ Saved on credit cards
$4,000+ Saved on auto loans
40 min Average loan process
100% Member satisfaction
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We refinanced a new vehicle with Pioneer and were able to save money on monthly payments and overall interest. In addition, we were able to add life insurance to our loan while getting all these savings.

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They took 2 years off our loan term when we refinanced. We want to thank them for directing us the correct way. Thank You!

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I did a balance transfer to my Pioneer credit card from Chase and dropped my interest rate from 15% to 6.70%. I also refinanced my auto loan, reducing the term by 8 months and my rate from 5.70% to 2.99%. Thank you, Pioneer!

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Andre at the Teays Valley location was a HUGE help. If not for him taking the time to explain financing, I would have made a mistake that would have cost me $10,000. He took care of everything β€” went above and beyond. Choose Pioneer.

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Pioneer was a big help refinancing our vehicles. We are saving over $200 a month on payments. They also helped us with a low rate credit card to build our credit. The process was fast and pain-free. We recommend Pioneer to everyone!

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I came to Pioneer in desperate need. They used the equity in my vehicle, refinanced my car, which gave me the money for my property β€” and they lowered my auto rate in the process. I didn't even realize that was an option. So much easier than I imagined.

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Pioneer not only saved me $1,716.24 in interest, but also saved me $351 on a GAP warranty and gave me an additional year and 12,000 miles on my extended warranty for the same price as the dealership. Pioneer was fantastic!

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I saw a Pioneer ad that said "Control Out of Control Interest Rates." I immediately called and made an appointment. By the end, I consolidated two credit cards saving me over $5,000. I highly recommend the friendliest and most helpful staff at Pioneer!

Ready to write your own story?

Stop by any branch or apply online β€” our financial advocates are ready to help.

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