Opening a new checking account — or switching to Pioneer — is simpler than most people think. This checklist walks you through everything: what to bring, what to set up, and how to move your financial life over without missing a payment or a bill.
As a member-owned credit union, we work for you — not shareholders. This checklist covers everything from what to bring when you open your account to switching every bill, subscription, and direct deposit. Take it one section at a time. Need help at any step? Call us at (304) 342-5956, email contactus@pioneerafcu.org, or find your nearest branch →
Write these down now. You'll use them for every direct deposit form, bill pay update, and bank transfer. Pioneer's routing number is the same for all members.
Update every recurring payment, subscription, and linked account. Work through these in priority order. Don't close your old account until direct deposit has successfully posted to Pioneer at least twice.
| What to Switch | Category | Priority | How to Do It | |
|---|---|---|---|---|
| Paycheck / Direct Deposit Employer HR or payroll portal — submit DD authorization form |
Direct Deposit | Do First | HR portal, payroll dept., or paper form with Pioneer routing + acct # | |
| Government Benefits (SSA, SNAP, etc.) Social Security, disability, veteran's benefits, or state assistance |
Direct Deposit | Do First | SSA: 1-800-772-1213 or ssa.gov | State benefits: contact your caseworker | |
| Rent / Mortgage Payment Landlord, property manager, or mortgage servicer |
Bills | Week 1 | Update autopay in landlord portal, call mortgage servicer, or use Pioneer bill pay | |
| Electric / Gas Utility AEP, Appalachian Power, Mountaineer Gas, etc. |
Bills | Week 1 | Log into utility account → Payment settings → Update bank info | |
| Water / Sewer / Trash City or county utility billing |
Bills | Week 1 | Log into city utility portal or call your municipality | |
| Phone / Internet / Cable Cell carrier, internet provider, cable or satellite |
Bills | Week 2 | Log into provider account → Billing → Update payment method | |
| Car Insurance Monthly premium autopay |
Bills | Week 1 | Log into insurer account or call agent → Update bank account for autopay | |
| Health / Dental / Vision Insurance If paid separately (not employer-deducted) |
Bills | Week 2 | Log into insurer portal → Billing → Update payment method | |
| Loan Payments (auto, personal, student) Any monthly loan payments on autopay |
Bills | Week 1 | Log into lender portal → Payment settings → Update bank account | |
| Netflix / Hulu / Disney+ Streaming subscriptions on autopay |
Subscription | Week 2 | Account → Billing → Update payment method for each service | |
| Spotify / Apple Music / YouTube Premium Music and media subscriptions |
Subscription | Week 3 | Account → Payment → Update card or bank account | |
| Amazon Prime / Walmart+ / Sam's Membership / shopping subscriptions |
Subscription | Week 2 | Account → Payment methods → Add new debit card or bank account | |
| Gym / Fitness Membership Monthly club or app membership fees |
Subscription | Week 3 | Gym front desk or app billing settings → Update payment | |
| PayPal / Venmo / Cash App / Zelle Payment apps linked to your old bank account |
Linked App | Week 2 | Settings → Bank accounts → Remove old, add Pioneer routing + acct | |
| Apple Pay / Google Pay Mobile wallet linked cards |
Linked App | Week 2 | Wallet app → Add your new Pioneer debit card | |
| IRS Tax Refund Direct Deposit Update for next year's return |
Linked App | Before tax season | Update on IRS.gov or give new account info to your tax preparer | |
| Online shopping saved cards (Amazon, eBay, etc.) Saved debit card for shopping sites |
Linked App | Week 3 | Account → Payment methods → Add new Pioneer debit card | |
| Close old checking account Only after all switches are confirmed and two Pioneer paychecks have posted |
Final Step | Last — after all above | Visit or call old bank → Request account closure → Get written confirmation → Keep copy |